Privacy Policy

At TotalForm Rialto Concrete Masters, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

Personal Information

When you contact us for a quote or consultation, we may collect personal information including your name, address, phone number, email address, and project details. This information is provided voluntarily by you when you fill out our contact forms, call us, or email us directly.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and pages viewed. We use this information to improve our website and understand how visitors use our site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates for our services
• Schedule and complete your concrete projects
• Communicate with you about your project status and updates
• Send you information about our services if you have opted in to receive marketing communications
• Improve our website and services based on your feedback and usage patterns
• Comply with legal obligations and protect our legal rights

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who help us operate our business (such as website hosting, email services, or payment processing)
• Contractors or subcontractors who assist with your project, only to the extent necessary to complete the work
• Law enforcement or government agencies when required by law or to protect our legal rights

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations to retain certain data)
• Opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly
• Object to or restrict our processing of your information in certain circumstances

To exercise any of these rights, please contact us using the information provided at the end of this policy.

7. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information.

To make a request under the CCPA, please contact us using the information below. We will verify your identity before processing your request.

8. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: